Effective Date: 31 March 2026
Tax11 (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.
1. Who We Are
Business Name: Tax 11 Pty Ltd
Address: 11/940 Albany Highway, East Victoria Park, WA 6101
Phone: (08 6383 7411)
Email: admin@tax11.com.au
We provide professional services including:
- Business Tax & Accounting
- Business Structuring & Setup
- Tax Planning & Advisory
- Bookkeeping & Payroll
- BAS & GST Lodgements
2. Information We Collect
We may collect the following types of personal and business information:
Personal Information
- Full name
- Contact details (phone number, email address, mailing address)
- Date of birth
- Identification details (where required for compliance)
Financial & Business Information
- Tax file numbers (TFN) and Australian Business Numbers (ABN)
- Income and expense details
- Business financial records
- Payroll and employee information
Website Usage Information
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and tracking technologies
3. How We Collect Information
We collect information in the following ways:
- Directly from you when you contact us or engage our services
- Through forms submitted on our website
- From third parties such as accountants, financial institutions, or government agencies (with your consent)
- Automatically through cookies and analytics tools
4. How We Use Your Information
We use your information to:
- Provide and manage our services
- Prepare and lodge tax returns, BAS, and GST obligations
- Offer tax planning and business advisory services
- Communicate with you regarding your account or services
- Comply with legal and regulatory obligations
- Improve our website and services
5. Disclosure of Your Information
We may disclose your information to:
- Government agencies such as the Australian Taxation Office (ATO)
- Financial institutions and payment processors
- Professional advisors and service providers
- IT and cloud service providers
We will not sell, rent, or trade your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:
- Secure servers and encrypted systems
- Restricted access to sensitive data
- Regular system monitoring and updates
7. Data Retention
We retain your personal and financial information for as long as necessary to:
- Provide our services
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information where legally permitted
- Withdraw consent where applicable
To exercise your rights, please contact us using the details below.
9. Cookies Policy
Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, this may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Tax 11 Pty Ltd
11/940 Albany Highway
East Victoria Park, WA 6101
Phone: (08 6383 7411)
Email: admin@tax11.com.au